ALL CustomMilitaryGear.com products are customized and laser engraved in the United States of America.
If your question is not answered here, please use our convenient contact form and someone will do their best to help you as soon as possible.
USA Shipping
All orders ship within 3 business days. Email us after ordering if you need it faster.
Free standard shipping on all orders over $40.
Shipping prices are calculated based on UPS standard rates for approximate weights for the items being shipped.
International
CustomMilitaryGear.com currently only ships inside the USA.
Where is my order? When will it arrive?
To track the status of your order, login to your My Account
Return information
CustomMilitaryGear.com wants you to be totally satisfied with your shopping experience. We accept returns for 15 days after the ship date.
Text Personalized & Customized products cannot be returned. Electronics cannot be returned. Email customer support
Safe Shopping Guarantee / Credit Card Processing
Our #1 priority is to make sure you have a secure, safe and satisfying experience. The CustomMilitaryGear.com Secure Shopping Guarantee: Your credit card transactions with us are 100% safe. Period.
Our secure server software (SSL) is the e-commerce industry standard and encrypts all payment information when you make a purchase. This means no one will ever gain access to your private information.
We use only Authorize.Net to process all transactions securely.
Creating an account
You can generate an account when you go to checkout, or you can create one now by going to My Account
How do I change my user information?
Log in to your account here to change your user information. If you forgot your login or password, fill out the Forgotten Password form.
I forgot my password or login name
Click here to reset your password or retrieve your login name.
Copyright Policy
CustomMilitaryGear.com only laser engraves officially licensed logos and insignias of the United States Military and other copyright protected trademarks and brands.
Please email our customer support if you have any questions.
Contacting Customer Support
Email: Use our contact form.
Phone: 323.651.3824
If we don’t answer, leave a message. We return most calls within one hour. Please include information such as order number, phone number and best times to call.